CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
"Our current hiring platform isn't keeping up. it's fragmented, difficult to navigate, and creating friction on both sides. if we're serious about scaling our hiring, we need a solution that streamlines the experience, supports future growth, and still meets all of our compliance and business requirements."
— Executive Stakeholder, Cisco Talent Acquisition
We listened before we designed
Before any wireframe was drawn, we spoke directly with candidates navigating the existing careers experience. The patterns in their feedback pointed to three fundamental gaps — in onboarding, context and transparency.
Candidates are looking for ways to expand and grow their career. They come from different backgrounds: some supporting family, some transitioning from the military, others pursuing AI and innovation. Cisco offers all of it — but the platform wasn't showing it.
Pain points
Candidate
Employee
Lacking Context
Voice wasn't heard
Lack of transparency in the hiring process
Disconnect between brand promise & platform experience
Difficult to find relevant roles
Data and report gaps for talent teams
Mapping user needs to real solutions
Working through the full candidate journey — from first discovery to receiving an offer — we mapped each friction point to a concrete feature. The goal was never to add more; it was to do the right things.
Each feature was grounded in both candidate needs and business requirements: scalable enough to serve 100K+ annual visitors, branded to reflect Cisco's identity, and compliant with legal and accessibility standards.
User Need
Feature
Authentic content about culture, values, and roles
Employee Quotes & Stories
Transparent timelines and hiring process visibility
Authentic Interview Process
Clear logistics and confident handoff
Tips from Our Recruiters
Easy discoverability through familiar platforms
Talent Assessment Tool
AI-powered personalization for role matching
AI & Innovation Hub
Inclusive pathways for diverse backgrounds
Military & Veterans Page
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
My personal contributions
Contribution
Outcome
Designed core global Careers experiences serving 100K+
annual candidates
Reduced hiring cycles and increase acceptance rates
within the first week of launch
Built and led scalable internal UX system for the Design
Team Bug Initiative
Completed and resolved 100+ bugs and defects with the
internal team in under 6 months
Drove accessibility improvements across all Careers
platform surfaces
Achieved 100% compliance with WCAG AA standards —
enhancing talent accessibility across the board
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.
CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
"Our current hiring platform isn't keeping up. it's fragmented, difficult to navigate, and creating friction on both sides. if we're serious about scaling our hiring, we need a solution that streamlines the experience, supports future growth, and still meets all of our compliance and business requirements."
— Executive Stakeholder, Cisco Talent Acquisition
We listened before we designed
Before any wireframe was drawn, we spoke directly with candidates navigating the existing careers experience. The patterns in their feedback pointed to three fundamental gaps — in onboarding, context and transparency.
Candidates are looking for ways to expand and grow their career. They come from different backgrounds: some supporting family, some transitioning from the military, others pursuing AI and innovation. Cisco offers all of it — but the platform wasn't showing it.
Pain points
Candidate
Employee
Lacking Context
Voice wasn't heard
Lack of transparency in the hiring process
Disconnect between brand promise & platform experience
Difficult to find relevant roles
Data and report gaps for talent teams
Mapping user needs to real solutions
Working through the full candidate journey — from first discovery to receiving an offer — we mapped each friction point to a concrete feature. The goal was never to add more; it was to do the right things.
Each feature was grounded in both candidate needs and business requirements: scalable enough to serve 100K+ annual visitors, branded to reflect Cisco's identity, and compliant with legal and accessibility standards.
User Need
Feature
Authentic content about culture, values, and roles
Employee Quotes & Stories
Transparent timelines and hiring process visibility
Authentic Interview Process
Clear logistics and confident handoff
Tips from Our Recruiters
Easy discoverability through familiar platforms
Talent Assessment Tool
AI-powered personalization for role matching
AI & Innovation Hub
Inclusive pathways for diverse backgrounds
Military & Veterans Page
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
My personal contributions
Contribution
Outcome
Designed core global Careers experiences serving 100K+
annual candidates
Reduced hiring cycles and increase acceptance rates
within the first week of launch
Built and led scalable internal UX system for the Design
Team Bug Initiative
Completed and resolved 100+ bugs and defects with the
internal team in under 6 months
Drove accessibility improvements across all Careers
platform surfaces
Achieved 100% compliance with WCAG AA standards —
enhancing talent accessibility across the board
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.
CAREER SITE REVAMP
Led end-to-end product design for Cisco’s careers platform migration, rethinking candidate workflows to improve clarity, efficiency, and scalability across the hiring experience. By redesigning key touchpoints and introducing streamlined processes, this project reduced friction for candidates, improved internal recruiting efficiency, and provided a foundation for long-term platform scalability.
Year:
2025
Company:
Cisco
Contribution:
Product Designer
Project Duration:
1 Year
"Our current hiring platform isn't keeping up. it's fragmented, difficult to navigate, and creating friction on both sides. if we're serious about scaling our hiring, we need a solution that streamlines the experience, supports future growth, and still meets all of our compliance and business requirements."
— Executive Stakeholder, Cisco Talent Acquisition
We listened before we designed
Before any wireframe was drawn, we spoke directly with candidates navigating the existing careers experience. The patterns in their feedback pointed to three fundamental gaps — in onboarding, context and transparency.
Candidates are looking for ways to expand and grow their career. They come from different backgrounds: some supporting family, some transitioning from the military, others pursuing AI and innovation. Cisco offers all of it — but the platform wasn't showing it.
Pain points
Candidate
Employee
Lacking Context
Voice wasn't heard
Lack of transparency in the hiring process
Disconnect between brand promise & platform experience
Difficult to find relevant roles
Data and report gaps for talent teams
Mapping user needs to real solutions
Working through the full candidate journey — from first discovery to receiving an offer — we mapped each friction point to a concrete feature. The goal was never to add more; it was to do the right things.
Each feature was grounded in both candidate needs and business requirements: scalable enough to serve 100K+ annual visitors, branded to reflect Cisco's identity, and compliant with legal and accessibility standards.
User Need
Feature
Authentic content about culture, values, and roles
Employee Quotes & Stories
Transparent timelines and hiring process visibility
Authentic Interview Process
Clear logistics and confident handoff
Tips from Our Recruiters
Easy discoverability through familiar platforms
Talent Assessment Tool
AI-powered personalization for role matching
AI & Innovation Hub
Inclusive pathways for diverse backgrounds
Military & Veterans Page
REsearch & User personas :
COMPETITIVE ANALYSIS :
Design and Ideation :
Information gathered from our teams research led me to create six total personas that helped me identify key users needs when applying for a job within Cisco. The persona developed also were used as a guide for specific participants needed for Usability Testing in the future.
Implementation :
Introduced a simplified process map to reduce unnecessary effort. Redesigned how the team completes debugging information through our master bug excel sheet and Integrated chart and alert systems for better team collaboration.
Designs :
The design :
Please visit the Cisco Career Site to see the full website design.
the outcome :
0%
0%
showed reduction in application errors
0%
0%
application errors and fewer support requests
0%
0%
rely of texting to confirm who added which order
0%
0%
time-to-hire decreased for key roles
0%
0%
faster review times for applications
Users are engaging with our modernized Careers site more than ever before. The addition of new features - such as a chat bot and clearer navigation for finding information about Cisco's opportunities - has led to highly positive results within our testing so far.
My personal contributions
Contribution
Outcome
Designed core global Careers experiences serving 100K+
annual candidates
Reduced hiring cycles and increase acceptance rates
within the first week of launch
Built and led scalable internal UX system for the Design
Team Bug Initiative
Completed and resolved 100+ bugs and defects with the
internal team in under 6 months
Drove accessibility improvements across all Careers
platform surfaces
Achieved 100% compliance with WCAG AA standards —
enhancing talent accessibility across the board
moving forward :
Launching the Career Site has been a complete success! Within less than a week the Career Site has had:
Over 10,000 profile visits on the first day of launch
2,000 Applicants with 200 open applications (Internal Employee and External Candidate)
While time constraints added extra pressure beyond just meeting user needs, the platform has already delivered significant business value.
Improving the Business Profile: Ongoing usability testing has made the Careers site more user-friendly. However, due to limited time and platform constraints, there may have been missed opportunities for further refinement.
Accessibility: User accessibility should be continuously reviewed to ensure the site adheres to established standards.